Enterprise technology with a personal touch

Welcome to OneWhoServes.  Our goal is to provide the best IT Service Experience you’ve ever had, and based on feedback from our clients, we succeed.  Stable networks, fast responses, effective problem solving, and personable engineers – if you want a relationship that changes the way you think about your technology, call us.  We’d love the chance to show you a better way.

Testimonials

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“We want you to know how much we appreciate the friendly business relationship we have had with OneWhoServes for many years now.  We are always impressed with how knowledgeable and helpful your staff is and with the consistently excellent service they provide.  We are especially grateful for the invaluable assistance we have received from Matthew Horton.  He is always available to us when we need him and he does a great job in ensuring that MANNA’s current  IT needs are met, and in helping us plan for the future.  Thank you for the wonderful service you provide.  We look forward to continued success in our working relationship with OneWhoServes.”

Becky Donald, CFO
MANNA Food Bank

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"I would like to express our appreciation for the excellent IT support service your team gives us. I especially appreciate the responsiveness and sensitivity to our needs. Being in the healthcare industry, it is very crucial that we keep all our systems up so as not to interfere with the timely, care of our residents. Before we had “One Who Serves”, we had issues with getting the support we needed in a timely manner. This has not been the case with your company. All the staff, especially, Mathew, has been most courteous, professional and responsive to our needs here. We are also very pleased with your staff’s level of competency, which has limited our downtime tremendously."

Michael W. McClure, CHSP
Operations Manager
Aston Park Health Care Center, Inc.

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"My name is Brad Daugherty and I make my business hub here in Asheville. I have various business interests and being able to connect daily with the people of my company, whether it's for information, exploration or just general data that requires precision, I need efficiency. I started using OneWhoServes, Inc. years ago and my company has benefited greatly, not only from the personal and quick service, but from the depth of expertise in helping me protect valuable information and documents. OneWhoServes, Inc. has saved my company time and money and provided excellent service. I don't know what else you could ask for. I consider OneWhoServes, Inc. a part of my company."

Brad Daugherty
Chairman and CEO
Daugherty Management

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"With complete dependence upon our data network to operate all phases of our business, I needed someone I could call as needed who could quickly resolve individual PC issues and complex network issues. In early 2010 I found OneWhoServes, Inc. Since then, OWS has always exceeded my expectations with their fast response, technical expertise, effective results, and willingness to share technical knowledge on a level understandable by our users. In fact, OWS has never kept us waiting, or failed to resolve our problem with one visit. The entire staff, from receptionist to president, seems to sincerely embody the name of the business. It is surprising and reassuring to find this level of technical expertise and genuine customer support and service available to us here in Asheville."

Mike Cauble
Controller
Jim Barkley Toyota

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"MemoryCare has been fortunate to partner with OneWhoServes. Their technical service and advice has been consistently excellent. They understand that as a clinical practice our computer needs are often time-sensitive. We are confident that when we call for assistance our issues will be dealt with in a prompt and courteous manner. We have found the technicians at OneWhoServes to be highly skilled and responsive to the needs of our company. The teamwork displayed by the staff at OneWhoServes is admirable and MemoryCare values this working relationship."

Virginia H. Templeton, MD
Director
MemoryCare

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“It became apparent to me that my in-house IT support didn't have the range of expertise I needed to manage my business.  In pursuing outsourced solutions, OneWhoServes came recommended by several in the local community.  In the past year alone I have reduced my costs by two-thirds and achieved a number of goals for my network infrastructure and support systems that before seemed unattainable.  The technicians are responsive and don't oversell themselves; they bring in the experts when needed.  Our issues are down, my employees are more productive, and at less cost to the business.  I'm a big fan of OneWhoServes."

Greg Mosher
Vice President
Office Environments of Asheville

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"We’ve worked with OneWhoServes for several years, and have nothing but praise for their professionalism and personal service. They keep our systems up and running no matter what, enabling us to offer consistent, reliable service to our constituents around the world. We consider them a vital member of our team, and strongly recommend them to other businesses."

Don Goden, CFO
Pediatric Brain Tumor Foundation

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"Since switching to OneWhoServes, our network is more stable and we spend less money. Our prior service cost less per hour but more per year. Now we have fewer problems and they get fixed a lot faster."

Andrew Atherton
Attorney
Patla Straus Robinson & Moore, P.A.

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“OneWhoServes has given our office great peace of mind by providing us with a very skilled, knowledgeable and professional Computer & Technology Consultant, Richard McNab.  We use an Electronic Medical Records (EMR) system that requires frequent updates as well as new software to be installed.  Anytime our office comes across technological issues or problems that we cannot solve, we rely on Richard who promptly addresses the situation and applies his wide knowledge base to resolve our computer issues.  We appreciate having this computer and technology support readily available.”

Paul Chang, MD
Sulphur Springs Health & Wellness Center, P.A.

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“WCMS/BCMS has been using OWS’s IT services for since June 2007.  We chose OWS because of their business integrity, IT proficiency, competitive pricing, and hands-on approach to problem-solving.  Our network runs smoothly, which was not the case before OWS came on board with us.  On the rare occasion that we experience a hiccup, OWS is at our worksite quickly to remedy the issue.  Please feel free to give us a call if you would like to find out more about our experience with OWS!”

Western Carolina Medical Society
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“Our transition from a staffed IT position to a contracted arrangement with OneWhoServes was seamless.  Technology systems should be like electricity, just there when you need it, and we're there now.  OneWhoServes provides us with the service, professionalism, reliability and dependability our organization needs to run efficiently and without interruption.”

Scott Hamilton, President & CEO
AdvantageWest Economic Development Group

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“The professionals at OneWhoServes manage our technology 24/7. They provide nonstop network support so we can focus on more important business matters.  It gives us peace of mind knowing that all it takes is a phone call to get excellent professional, effective service within the hour!  If you want an IT service provider that’s always there for you, we highly recommend the experts at OneWhoServes!”

Cindy Conner, General Manager
MMS Direct

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“King Bio has been privileged to be a client of OneWhoServes since 2005.  We began this relationship as a small company of 12 employees located in one facility, as of 2012 the company has grown to 75 employees and has recently moved into our 150,000 sq. ft. distribution center.  OneWhoServes staff has supported King Bio thru a progressive and sometimes aggressive growth in our technology needs, support that has always been professional, responsive, informative, and dedicated to creating the most effective working environment possible.  OneWhoServes does more than offer a band aid approach to technical problems, their technical expertise is top floor and their IT staff works with us to identify hardware needs and offers software upgrades to support our operational needs.”

Frank Richardson, Chief Operating Officer
King Bio Inc.

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“We had computer nightmares in our office until OneWhoServes saved the day.  The staff members are all highly available to help me calm down and to talk me through what to do when problems arise.  Bob provided prompt and patient assistance in helping us get our new system up, assisting us with what to buy and understanding our need to stay in our budget.  Gordon does a great job following up and checking in quarterly to make sure we are satisfied, and helping us find ways to operate more efficiently.  Thanks to the team at OneWhoServes we are in far better shape with our technology.”

Melinda Halford, PT,CLT, Owner/Director
Skyland Physical Therapy

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“OneWhoServes has a great team of technical advisors who go the extra mile to help as needed.  It is always wonderful to know they are nearby (being a local company) especially during a crisis.  The entire staff is knowledgeable and personable. It’s a comfort to know that OneWhoServes is capable of handling all our IT requests.”

Teresa Cox, Executive Administrative Assistant
Christ Community Church EPC

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“OneWhoServes has provided our IT professional services for several years.  Their staff members have a wide variety of expertise and are able to not only maintain our network systems but also perform web design, hardware & software configuration, and have excellent trouble-shooting skills on connectivity and communication issues.  Our requests for service assistance with computer and software problems are handled on a timely schedule and are worked to resolution.  Staff members are very knowledgeable on both older and new technologies, providing us guidance and recommendations on network design and future build-out to fit our business requirements.  Our needs to maintain multiple network systems along with internal sub-networks were the driving force for us to secure outside IT professionals who could handle this multitude of electronic systems and be responsive to our needs for assistance.  We have found that with the folks at OneWhoServes.”

Michael Poole, Controller
The Daniels Group

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“OneWhoServes has been providing excellent software and hardware services to Highland Brewing for over ten years.  We have on a few occasions worked with other providers for convenience or new managers testing their wings but have not been as satisfied.  OneWhoServes staff members have been timely, responsive, and effective over the years. Their rates are competitive and I have no hesitation in recommending them for your hardware or software needs.”

Oscar Wong, Founder, CEO
Highland Brewing Company

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“We’re a small agency and can’t afford in-house administrative support.  The nature of our work doesn’t require us to be technologically savvy, but at the same time we rely on our technology just as any small business would.  Our OneWhoServes technician is friendly and helpful, sensitive to the nature of our work, and respectful not only of the limitations of our technical skills, but of the culture of our work environment.”

Valerie Collins, Executive Director
Helpmate

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“In working with OneWhoServes, we have experienced thorough, trustworthy IT support.  We have gratefully found that as part of the process they are open, willing and able to help us become more educated and less dependent on external support.  Each of the staff members we have worked with are easy to communicate with, understanding and capable.”

Emily Sullivan, Clinic Manager and Assistant to Dr. Lisa Lichtig
Family to Family Health Center

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“Over the past three years we have been guided in a positive direction by our IT service provider, OneWhoServes.  They helped implement a secure environment for our servers and are always available to troubleshoot any issues that arise.  We feel lucky to have OWS on our team!”

Laura Walker, Office Manager
Asheville Area Habitat for Humanity

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“The staff at One Who Serves are responsive to our needs, both in relation to our GiFT database and information technology. And we are so proud of the website that they helped us build!”

Ashley Vandewart Lasher, Executive Director
Literacy Council of Buncombe County