Does your IT service team need a checkup?

Is your IT service solution a necessary evil or part of your competitive edge? Computer technology is critical to your business, legal practice, or medical practice and effective IT support is critical to your day to day operations and productivity. Is yours working for you? It starts with trust. When you give anyone your administrative...

Is your data protection process healthy?

Can your practice survive a major data or server loss?  Recently we’ve had a clear reminder that catastrophic failures happen.  Much more common, but less public, are disk failures and data losses that are costly and can hinder a practice’s ability to conduct business. Backup data must be moved offsite daily so that it is...

Do you have effective access to your company?

With the increased use of web-based and cloud-based applications, your internet connection has become critically important.  However, it’s commonly treated like your electric utility, ordered and forgotten.  We find that many organizations pay too much or have inadequate service or both with an ISP (Internet Service Provider) that made sense years ago. There are many...

Should your company be in the cloud?

Last month we presented an overview of cloud services. Now let’s discuss advantages and disadvantages. The major advantage of cloud services is that management and maintenance of these services is not your responsibility. Software and hardware upgrades are handled by the provider and are generally transparent to you aside from possible scheduled service downtime. You...

So what is this cloud anyway?

There’s a lot of talk these days about cloud computing, and much confusion about what that means.  So how do you know if you should be in the cloud? Use of computers usually involves two things – the application software that does your work and the data the software manages.  Traditionally the data and software...

Is BYOD good for your organization?

There’s a lot of talk today about BYOD (Bring Your Own Device), the practice of employees bringing their own mobile technology into the workplace for work-related purposes.  This practice, using laptops, tablets and smartphones, is also known as the consumerization of IT.  It is increasingly prevalent in many businesses and can improve worker productivity...