Surge Protection… Are you truly protected?

They may always provide power, over time they will no longer prevent surges. With crazy weather like we’ve been experiencing, soaked grounds and flooding, power outages, downed trees, landslides, and unpredictable storms can be a challenge for businesses and residences alike. Last month we shared a story of a business that because of a power...

Ransomware Business is Booming!

Cybercrime got it’s moonshot with Cryptolocker, and now everyone is trying to get in on the action. Hidden in the dark web are servers that will launch a ransomware campaign for you if the price is right. Just provide them with your list (or you can buy one from any illegitimate hack site along...

Windows 10

Windows 10 is a curious combination of enormous potential and disappointing current reality. With big advances in many areas, and fumbling starts in many others, it’s a mixed bag, particularly for anyone relying on the Microsoft-developed Universal apps. For example, if you need to run a Mail client on Windows 10, the Microsoft-supplied Universal...

The Frustration of Spam

Spam control is one of the biggest challenges in the IT world, comprising well over half of all email traffic. The problem is that there is no clear line between what is spam and what is not. Spammers go to great lengths to send messages that do not get filtered out, and some legitimate...

Does your IT service team need a checkup?

Is your IT service solution a necessary evil or part of your competitive edge? Computer technology is critical to your business, legal practice, or medical practice and effective IT support is critical to your day to day operations and productivity. Is yours working for you? It starts with trust. When you give anyone your administrative...

Is your data protection process healthy?

Can your practice survive a major data or server loss?  Recently we’ve had a clear reminder that catastrophic failures happen.  Much more common, but less public, are disk failures and data losses that are costly and can hinder a practice’s ability to conduct business. Backup data must be moved offsite daily so that it is...

Do you have effective access to your company?

With the increased use of web-based and cloud-based applications, your internet connection has become critically important.  However, it’s commonly treated like your electric utility, ordered and forgotten.  We find that many organizations pay too much or have inadequate service or both with an ISP (Internet Service Provider) that made sense years ago. There are many...

Should your company be in the cloud?

Last month we presented an overview of cloud services. Now let’s discuss advantages and disadvantages. The major advantage of cloud services is that management and maintenance of these services is not your responsibility. Software and hardware upgrades are handled by the provider and are generally transparent to you aside from possible scheduled service downtime. You...